[Recommended Reading] Service level indicator

Source: Service Level Indicator Wikipedia

“In information technology, a Service Level Indicator (SLI) is a measure of the service level provided by a service provider to a customer. SLIs form the basis of Service Level Objectives (SLOs), which in turn form the basis of Service Level Agreements (SLAs); an SLI is thus also called an SLA metric.” Read more…

Image source

Advertisements

Leave a comment

Filed under General, Recommendations

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s